Token Guide

This is a list of all tokens that can be added to email messages or templates, and a description of the data that they will insert.

Genius avatar
Written by Genius
Updated over a week ago

As many CRMs use different terminology for what these are referred to, the snippets of dynamic code used to automatically pull customer, vehicle, and deal information into documents, templates, business rules, etc., are referred to as "Tokens" in DriveCentric.

We have provided a broken-out list of these tokens in this thread, but have also added a PDF document to be used depending on your preference:

Quick Tip: Use Ctrl+F to quickly find what you're looking for without having to read through the whole list!

Customer Tokens: 

#DV_CoBuyer_CustomerAddress1# - Co-Buyer’s Address Line #1 (ex. 123 Test Avenue)

#DV_CoBuyer_CustomerAddress2# - Co-Buyer’s Address Line #2 (ex. Apt. F)

#DV_CoBuyer_CustomerAddress_1_2# - Co-Buyer’s Address Line #1 & #2 (ex. 123 Test Avenue Apt. F)

#DV_CoBuyer_CustomerCellPhone# - Co-Buyer’s Cell Phone Number

#DV_CoBuyer_CustomerCellPhoneORHomePhone# - Co-Buyer’s Cell or Home Phone Number

#DV_CoBuyer_CustomerCity# - Co-Buyer’s City

#DV_CoBuyer_CustomerCity_State_Zip# - Co-Buyer’s City, State & Zip

#DV_CoBuyer_CustomerCoDOB# - Co-Buyer’s Company Date of Birth

#DV_CoBuyer_CustomerCoFirstName# - Co-Buyer’s Company First Name

#DV_CoBuyer_CustomerCoFullName# - Co-Buyer’s Company Full Name

#DV_CoBuyer_CustomerCoLastName# - Co-Buyer’s Company Last Name

#DV_CoBuyer_CustomerEmail# - Co-Buyer’s Email Address

#DV_CoBuyer_CustomerHomePhone# - Co-Buyer’s Home Phone Number

#DV_CoBuyer_CustomerNicknameOrFirstName# - Co-Buyer’s Nickname

#DV_CoBuyer_CustomerPrimaryDOB# - Co-Buyer’s Date of Birth

#DV_CoBuyer_CustomerPrimaryFirstName# - Co-Buyer’s First Name

#DV_CoBuyer_CustomerPrimaryFullName# - Co-Buyer’s Full Name

#DV_CoBuyer_CustomerPrimaryLastName# - Co-Buyer’s Last Name

#DV_CoBuyer_CustomerState# - Co-Buyer’s State

#DV_CoBuyer_CustomerWorkhone# - Co-Buyer’s Work Phone Number

#DV_CoBuyer_CustomerZip# - Co-Buyer’s Zip

#DV_CustomerAddress1# - Customer’s Address Line #1 (ex. 123 Test Avenue)

#DV_CustomerAddress2# - Customer’s Address Line #2 (ex. Apt. F)

#DV_CustomerAddress_1_2# - Customer’s Address Line #1 & #2 (ex. 123 Test Avenue Apt. F)

#DV_CustomerCellPhone# - Customer’s Mobile Phone Number

#DV_CustomerCellPhoneORHomePhone# - Customer’s Mobile or Home Phone Number

#DV_CustomerCity# - Customer’s City

#DV_CustomerCity_State_Zip# - Customer’s City, State & Zip

#DV_CustomerCoDOB# - Customer’s Company Date of Birth

#DV_CustomerCoFirstName# - Customer’s Company First Name

#DV_CustomerCoFullName# - Customer’s Company Full Name

#DV_CustomerCoLastName# - Customer's Company Last Name

#DV_CustomerEmail# - Customer’s Email Address

#DV_CustomerHomePhone# - Customer’s Home Phone Number

#DV_CustomerNicknameOrFirstName# - Customer’s Nickname or First Name

#DV_CustomerPrimaryDOB# - Customer’s Date of Birth

#DV_CustomerPrimaryFirstName# - Customer’s First Name

#DV_CustomerPrimaryFullName# - Customer’s Full Name

#DV_CustomerPrimaryLastName# - Customer’s Last Name

#DV_CustomerState# - Customer’s State

#DV_CustomerWorkphone# - Customer’s Work Phone Number

#DV_CustomerZip# - Customer’s Zip Code

Store Tokens:

#DV_BDCFirstName# - BDC Agent First Name

#DV_BDCFullName# - BDC Agent Full Name

#DV_BDCLastName# - BDC Agent Last Name

#DV_BDCServiceCellPhone# - Service Center Mobile Phone Number

#DV_BDCServiceDriveAlias# - Service Center Email Alias

#DV_BDCServiceEmail# - Service Center Email Address

#DV_BDCServiceFirstName# - Service Center First Name

#DV_BDCServiceFullName# - Service Center Full Name

#DV_BDCServiceLastName# - Service Center Last Name

#DV_BDCServiceTitle# - Service Center Title

#DV_BDCTitle# - BDC Title

#DV_Sales1Email# - Primary Salesperson Email

#DV_Sales1Title# - Primary Salesperson Title

#DV_Sales2Email# - Secondary Salesperson Email Address

#DV_Sales2FirstName# - Secondary Salesperson First Name

#DV_Sales2LastName# - Secondary Salesperson Last Name

#DV_Sales2Title# - Secondary Salesperson Title

#DV_SalesFirstName# - Primary Salesperson First Name

#DV_SalesFullName# - Primary Salesperson Full Name

#DV_SalesLastName# - Primary Salesperson Last Name

#DV_StoreAddress1# - Dealership Address Line #1 (ex. 123 Test Avenue)

#DV_StoreAddress2# - Dealership Address Line #2 (ex. Apt. F)

#DV_StoreAddress_1_2# - Dealership Address Line #1 & #2 (ex. 123 Test Avenue Apt. F)

#DV_StoreAddress_City_State_Zip# - Dealership City, State & Zip

#DV_StoreCity# - Dealership City

#DV_StoreEmail# - Dealership Email Address

#DV_StoreName# - Dealership Name

#DV_StorePhone# - Dealership Phone Number

#DV_StoreState# - Dealership State

#DV_StoreZip# - Dealership Zip

#DV_URL_STORE_LOGO# - Dealership Logo

#DV_URL_STORE_WEBSITE# - Dealership Website

#DV_UserCellPhone1# - Current User’s Cell Phone Number

#DV_UserEmail1# - Current User’s Email Address

#DV_UserTitle1# - Current User’s Title

#DV_UserWorkPhone1# - Current User’s Work Phone Numnber


Vehicle Tokens:

#DV_GarageVehicleMake# - Previously Purchased Vehicle Make

#DV_GarageVehicleModel# - Previously Purchased Vehicle Model

#DV_GarageVehicleYear# - Previously Purchased Vehicle Year

#DV_TradeVehicleBodyDescription# - Trade Vehicle Body Description

#DV_TradeVehicleConditionType# - Trade Vehicle Condition

#DV_TradeVehicleExteriorColor# - Trade Vehicle Exterior Color

#DV_TradeVehicleInteriorColor# - Trade Vehicle Interior Color

#DV_TradeVehicleLeinHolderAddress# - Trade Vehicle Lein Holder Address

#DV_TradeVehicleLeinHolderPhone# - Trade Vehicle Lein Holder Phone Number

#DV_TradeVehicleMake# - Trade Vehicle Make

#DV_TradeVehicleMileage# - Trade Vehicle Mileage

#DV_TradeVehicleModel# - Trade Vehicle Model

#DV_TradeVehicleNumberOfDoors# - Trade Vehicle Number of Doors

#DV_TradeVehiclePayoff# - Trade Vehicle Payoff Amount

#DV_TradeVehiclePrice# - Trade Vehicle Price

#DV_TradeVehicleStockNumber# - Trade Vehicle Stock Number

#DV_TradeVehicleTransmission# - Trade Vehicle Transmission Type

#DV_TradeVehicleTrim# - Trade Vehicle Trim Package

#DV_TradeVehicleVIN# - Trade Vehicle VIN

#DV_TradeVehicleYear# - Trade Vehicle Year

#DV_VehicleBodyDescription# - Interested Vehicle Body Description

#DV_VehicleConditionType# - Interested Vehicle Condition

#DV_VehicleExteriorColor# - Interested Vehicle Exterior Color

#DV_VehicleInteriorColor# - Interested Vehicle Interior Color

#DV_VehicleMake# - Interested Vehicle Make

#DV_VehicleMileage# - Interested Vehicle Mileage

#DV_VehicleModel# - Interested Vehicle Model

#DV_VehicleNumberOfDoors# - Interested Vehicle Number of Doors

#DV_VehiclePrice# - Interested Vehicle Price

#DV_VehicleStockNumber# - Interested Vehicle Stock Numbe

#DV_VehicleTransmission# - Interested Vehicle Transmission Type

#DV_VehicleTrim# - Interested Vehicle Trim Package

#DV_VehicleVIN# - Interested Vehicle VIN

#DV_VehicleYear# - Interested Vehicle Year

Appointment Tokens:

#DV_AppointmentDate# - Date of Scheduled Appointment

#DV_AppointmentTime# - Time of Scheduled Appointment

#DV_AppointmentDateTime# - Date and Time of Scheduled Appointment

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