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Outbound Text Message Limits

Why am I seeing an error about too many cold messages?

Genius avatar
Written by Genius
Updated over a month ago

Mass text message qualification has been implemented in an effort to avoid phone carrier message deliverability restrictions.

Your store will be limited to send 10 messages per hour per user to customers that have not started a new deal or have not been in contact with the dealership in the last 90-days.

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