This step asks for two separate things: your Click-to-Call Provider and your Texting Provider. It is common for dealers to not immediately recognize these names, so here is how to find them.
For Click-to-Call Provider, check a recent invoice from your call tracking or marketing vendor. Providers you might see include CarWars, CallRevu, TotalCX, and PurpleCloud. If you do not have a separate call tracking service, choose None or Outbound Call Tracking.
For Texting Provider, choose DriveCentric (powered by Bandwidth) if you would like us to set up a texting number for you right here during onboarding. If you already have a texting number through another provider, select that provider instead and our team will follow up to get it connected.
Additional Resources: