This article covers two separate self-service and CS-assisted features — it's important to know which one you need: • Lead Source Descriptions — These can be created directly by you in DriveCentric. Use these to track manually created deals (e.g. Showroom, Phone, Campaign). If you want to add a provider like CarGurus as a source, this is where you do it. • Lead Addresses — These can only be set up by your Customer Success team. A lead address is the email address you provide to a lead provider so their leads route into DriveCentric automatically. As of Note: All leads sent to a lead address (Internet and Campaign) will show the Source Description provided by the lead provider.

Here is a quick video that shows you how you can add a new Lead Source Description to the CRM:

Creating Lead Sources

Lead addresses can only be set up by your Customer Success team. Please reach out to us through chat support to have a lead address created!

Here is an article for contacting DriveCentric Support:
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​http://help.drivecentric.com/en/articles/7861396-drivecentric-support