Required Permissions: Manage Store
Priorities (also called rules) tell DriveCentric how, when, and where leads are assigned within a distribution.
Priorities run in numerical order, from top to bottom. If a lead does not meet the criteria of any priority in the distribution tied to the Assign User Business Rule, the lead will be placed into Global Up for Grabs.
Users with Grab It permission (Store Settings → User Management)
Users with Store Data access
will be able to see and claim these leads from the sidebar.
Adding a Priority (Rule)
Navigate to Store Settings → Distributions.
Select the distribution you want to update or click Add Rule to start a new distribution
Configure the Priority Rule
Details Tab
Complete the following fields as needed:
Source (Optional) Limits the rule to specific source descriptions
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Stock Number Pattern (Optional) Applies the rule based on characters found in the vehicle’s stock number
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Distribution Type (Required) Select how leads should be distributed
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New / Used (Optional) Applies the rule based on whether the interested vehicle is new or used |
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Make (Optional) Restricts the rule to a single vehicle make.
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Schedule Tab
Select the days and times the rule should apply.
If the rule should run all day, check Full Day.
Click Create Rule.
Assign Users to the Priority
Open the newly created Priority rule.
Select the users to associate with the rule.
Users are listed alphabetically by first name.
Leads are assigned based on the order users are added.
Click Update Rule to save.
Setting Priority Order
For those distributions with more than one priority, priorities are evaluated from top to bottom.
To change the order:
Click and drag a priority to the desired position in the list.
For example, dragging Priority 2 above Priority 1 will cause Priority 2 to run first.
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Need Assistance?
For assistance, reach out to your Customer Success Team using the Support Icon in the bottom-right corner of DriveCentric!











