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I updated my email signature, why is it not using what I set up?

FAQs

Genius avatar
Written by Genius
Updated over 2 years ago

All stores have the option to use a global signature format which sets the email signature format for all users. If you’ve changed your email signature and the system is still sending the old signature chances are your management team decided to use a global signature. Ask your manager or reach out to us through chat support to verify.

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