What Is the Reynolds Integration?
Reynolds is a DMS, short for Dealer Management System. It is the software your store already uses to track deals, inventory, and accounting. Connecting it to DriveCentric lets both systems share information automatically, so your team is not entering the same deal twice.
Reynolds requires your dealership to authorize the connection before it can go live. That means there is one approval only someone at your store can give, and it happens inside Reynolds.
Providing Your Reynolds Credentials
Start by handing over your credentials:
Open your Onboarding Wizard.
Provide your Reynolds Credentials.
DriveCentric then requests the integration with Reynolds DMS.
Approving the Order in my.reyrey.com
The person approving needs access to my.reyrey.com and the Interface Dashboard Integration Authorization role.
Your Implementation Specialist will send you an email asking you to approve the order. To approve it:
Log into my.reyrey.com.
Search for Interface Dashboard in the navigation menu.
Approve the order.
Reply to your Implementation Specialist's email so they know the approval is done.
Do not skip the reply. It is how your Implementation Specialist knows the approval is finished.
What Happens After You Approve the Order
Once you approve the order and reply to the email, your Implementation Specialist finishes setting up the connection between Reynolds and your store in DriveCentric. There is nothing else you need to do.
Good to Know
The Interface Dashboard Integration Authorization role is required to approve the order, so make sure the person doing it has that role in Reynolds.
Your approval happens in my.reyrey.com, not in DriveCentric.
Replying to the email is part of the step, not an extra courtesy. Your Implementation Specialist is waiting on that confirmation.
Frequently Asked Questions
Who at my store can approve the order?
Anyone with access to my.reyrey.com and the Interface Dashboard Integration Authorization role.
Do I approve the order inside DriveCentric?
No. You approve it in my.reyrey.com under Interface Dashboard, then reply to your Implementation Specialist's email.
Do I need to do anything after I approve and reply?
No. Your Implementation Specialist finishes setting up the connection from there.
Need Assistance?
For assistance, reach out to your Customer Success Team using the Support Icon in the bottom-right corner of DriveCentric!