Have a customer who knows exactly what they want — but the car’s not on the lot?
Wish List lets you save what they’re looking for and automatically notifies you when matching inventory becomes available.
What is Wish List?
Wish List is built into DriveCentric’s CRM. It helps you:
Save up to 3 vehicles a customer is looking for
Track live inventory matches in real-time
Get daily notifications when a match hits the lot
Add matched vehicles to an open deal or start a new one with one click
Where to Find It
You can access Wish List:
On the Customer Contact Card (CCC)
In the Conversations tab
Don't see the Wish List section? Customize your Customer Contact Card to add the Wish List section.
How to Add a Vehicle to the Wish List
Click the “Add” button inside the Wish List box
Fill in at least three fields — the more details, the better the match
Required: Make and Model
Optional: Year Range, Trim, Colors, Price, Mileage, New/Used
Click Save
The vehicle will now show with a real-time match count (green pill).
How You’ll Be Notified
You’ll get notified once a day per vehicle if matching inventory is available.
Notifications appear:
In your CRM feed
As a mobile push (if you have the DriveCentric app)
Clicking the notification will take you straight to the match.
What Happens When a Match is Found?
If there’s an open deal:
You’ll see a pop-up showing all matching vehicles
Pick one to add it as the Interested Vehicle in the deal
The Wish List item will be marked complete
If there’s no open deal:
You’ll be prompted to start a new one with the matched vehicle pre-filled
Edit or Remove a Wish List Item
Click on a Wish List vehicle that has no possible matches to edit the options
If there are possible matches, you will need to first dismiss them and then make edits
Need Further Assistance?
For assistance, reach out to your Customer Support Team using the support icon in the lower right corner of the DriveCentric.