Email templates can be modified from the Templates menu in Store Settings. If the template is attached to a business rule you can also update your template directly in the rule.
From Store Settings Templates
Required Permission: Store Templates
Step 1) Click on your user account button and select Store Settings. From the menu on the left select Templates.
Step 2a) Select the folder for the template you need to update and click on the template.
Step 2b) Or, use the ellipsis icon on the right side of the template that needs to be edited.
Step 3a) Then click the "Edit" button located in the upper right corner.
Step 4) Make the wanted changes to the template.
Folder location
Template Name
Email Subject
Body of messagy
Step 4) Click Save once all changes are made.
From Store Settings Business Rules
Required Permission: Business Rules, Store Templates
Step 1) Click on your user account button and select Store Settings. From the menu on the left select Business Rules.
Step 2) Select the Business Rule category & subcategory if applicable and select the rule with the template that needs updated.
Step 3) Click on the message tab to view the email template.
Step 4) Make necessary changes and click Save.
If you have any questions about the Roadmap to the Sale icon, please reach out to your Customer Success Team by clicking on the Support Icon found in the bottom right-hand corner of DriveCentric!