Available for: Audi, Mazda, and VW dealers
What are Private Incentrives?
Private Offers are special OEM incentives available to specific customers based on their vehicle.
With DriveCentric’s automotiveMastermind integration, you can see these offers right inside the Customer Card — no need to log into another system.
How to Check for a Private Incentive
Open the Customer Card
Search for and open the customer you want to check.
Matching Criteria
The system will first match using Trade Vehicle 1 VIN and Customer Last Name.
If no trade exists, the match will use the Garage Vehicle VIN (most recent).
Look for the Private Incentive Button
You’ll see a Private Incentive button under the Add section (above Actions).
If a Private Incentive is available for this customer, a green glow will appear on the Private Incentive button
View Incentive Details
Click the Private Incentive button to open the details modal.
You’ll see:
Start & End Dates – When the incentive is valid.
Bulletin Name – OEM bulletin reference.
Redemption Code – The code used to redeem the incentive.
Primary Incentive Amount – Main offer amount.
Alternative Incentive Amount – Optional incentive amount.
Included Vehicles – Full year, make, model, and trim.
Excluded Vehicles – Year, make, model (no trim).
In the Desking Tool
Private Incentives are now also available directly in Desking.
When a Private Incentive is available for the customer:
The Private Incentive button appears under “Rebates” on the left column.
Click the button to open the same modal seen on the Customer Card.
Select Add Offer at the bottom of the modal to apply it.
Hover over the redemption code to quick-copy it — you’ll need to paste this code into the automotiveMastermind platform to redeem the offer.
Additional rebates can be added in conjunction with Private Offers.
Need Assistance?
For assistance, reach out to your Customer Success Team using the Support Icon in the bottom-right corner of DriveCentric!